Contact centre
A 24/7 contact centre, voice facility, telemarketing, direct sales, market research, customer services, technical support, helpdesk
Inbound Call Facility
- Customer service
- Direct response
- Help desk
- Product query/Lead
- Technical support
- Customer retention Promotions/Contest
- Reservations Up selling
- General information literature fulfillment
- Interactive voice response
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Outbound Call Facility
- Telemarketing Tele collections
- Direct sales Market research
- Lead generation Surveys
Appointment setting Loyality programs
- Third party verification Database enhancement
- Order verification Subscriptions
- Welcome calls Continuity programs
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